San Diego Moms: How Family Entertainment Venues Should Train Their Employees

If you’ve visited a family-focused business, such as a theme park or entertainment center, you know that they are often packed with young employees who have little or no experience working with children. Visiting these businesses can often be frustrating. Of course, we can’t blame a teenager working her first job. However, we can recognize that companies need to do a better job of training their employees to work with children. After all, working with children is not for everyone.

I don’t blame the employees who get frustrated working at one of these family entertainment venues. As a mother, I often feel frustrated! However, I often look for ways to communicate effectively with my children. I think family-focused companies should do the same when training their employees. It would make the job and customer experience infinitely better.

I spoke with several people well-versed in working with children of all backgrounds about how companies can better train their employees. This is what they said.

meredith tekin — who is the president of the International Board for Continuing Education Credentialing and Standards, an organization that trains and certifies people to work with children with autism, mental disorders…